Customer Service Specialist

Customer Service Specialist Customer Service Specialist

Job ID: 1355048975

Date Updated:Nov 05

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Customer Service Specialist

EYD

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Recruiter: EYD Verified company

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Salary Range :	6000 - 12000 CNY /Month	Job Location :	Shenzhen
Job Type :	Full Time	Work Experience :	≥2 year(s)

Work City : Shenzhen
Salary Range : 6000 - 12000 CNY /Month
Work Experience :≥2 year(s)
Job Type :Full Time

18 applications

Hope you are:
1. Having more than 1 year of customer service work experience, with a full-time college degree or above,-4 or above with a certificate, able to independently browse English-only websites;
2. Outgoing personality, proactive and enthusiastic about work, ambitious, with good skills, and a strong desire for learning and knowledge;
3. Having some understanding and knowledge of foreign trade e-commerce, with a deep interest in cross-border e;
4. Having good data analysis skills, regularly integrating system sales, inventory,
logistics, and other information;

Job Responsibilities:
1. Responsible for handling customer orders returns, exchanges, etc., and answering customer questions on the platform;
2. Ensuring the accuracy of order content, and promptly resolving various customer inquiries and requests
3. Regularly analyzing after-sales data, identifying abnormal issues, and providing suggestions and opinions for improvement.

Job highlights

Paid annual leave Mandarin lessons

Skills

2years above customer service experience fluent Chinese

Language

• English, Fluent • Chinese, Conversational

EYD
Recruiter Type: Employer
Current Location: Shenzhen China

About us

Enyuda Technology Co., Ltd. was established in 2011 and is a cross-border e-commerce company that integrates multiple platforms various categories. From its inception, the company has focused on a boutique approach, specializing in vertical categories such as electronics, outdoor products, personal care, and automobile. It boasts a professional and youthful team that has been continuously expanding in response to market development and changes. Our sales service network has now extended to Southeast Asia,, the United States, Japan, and other parts of the world.

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